Shipping Policy
How much will it cost to ship my order?
We offer regular ($4.99) and expedited ($8.99) shipping on all orders.
Ordinary transportation service time limit: 7-18 working days, the specific logistics policy of each country shall prevail.
Express shipping service time: 7-10 working days. For details, please refer to the logistics policies and customs clearance speed of each country.
When will my order ship out?
Orders will ship within 2 to 4 business days* of purchase. Please note that our warehouse is closed on holiday weekends and we are unable to deliver packages on these days.
Order cut-off time is 10:00 AM HKT, so any order placed after 10:00 AM HKT will be considered a next business day order. (Example: If an order is placed on Monday at 1:00 PM HKT time, it will be considered as a Tuesday order)
Orders placed on weekends or holidays will be considered next business day orders. (Example: If an order is placed on Saturday, it will be considered a Monday order)
It usually takes about 24-48 hours for any tracking service to update after your order has shipped. If after 48 hours your tracking information has not been updated, please contact our customer support team for further assistance.
Please note:
* If your order contains pre-ordered or backordered items, all items in the order will be shipped when available. (Split shipping not currently available) The availability of each item is mentioned on its product page.